Community Matters

Name: Mpact Roofing
Rating: 5.0

mpact roofing

Meet Our Outstanding Team Members

At Mpact Roofing, we consider all of our employees as family. Each person on our team is valued and appreciated. We could not continue to grow without each person on our team. Likewise, our customers are our top priority in customer service, high-quality materials, and warranties.

We are a quality roofer in Greater Austin, TX. Contact us today for the services you’re interested in.

Kevin and Jennifer Pakenham
1 Corinthians 12:14

Kevin Pakenham

In 2018, Kevin established Pflugerville Roofing and Exteriors LLC, later expanding its presence beyond Pflugerville into various regions, prompting the rebranding to Mpact Roofing. With a rich background encompassing over 28 years of expertise in construction, roofing, and extensive collaboration with insurance companies, Kevin serves as the founder, owner, and roofing advisor.

Dedicated to delivering top-tier materials and providing genuine customer service, Kevin goes beyond project excellence. Actively involved in assisting customers with their insurance claims, he ensures a transparent and supportive process. Under Kevin’s leadership, Mpact Roofing continues to thrive, setting the standard for industry leadership, quality, and unparalleled customer satisfaction.

Jennifer Pakenham

Meet Jennifer, the general manager and business owner of Mpact Roofing. With a focus on strategic planning and effective management, she plays a pivotal role in steering our company towards success.

Dedicated to overseeing all aspects of our operations, Jennifer ensures efficiency and upholds the highest standards of quality in every project. Known for a proactive approach and commitment to client satisfaction, she fosters a collaborative and results-driven environment within the team.

As the business owner, Jennifer actively shapes the company’s vision and values, positioning Mpact Roofing as a leader in the business.

Stormy Selvera

Since joining Mpact Roofing in April 2022, Stormy has proven to be an essential cornerstone of our team, making substantial contributions to our success and embodying our commitment to excellence in every aspect of our business. With her wealth of expertise in the roofing industry, Stormy plays a pivotal role in managing our entire office, overseeing our team, and coordinating various programs.

In her multifaceted role, Stormy goes beyond traditional office management and bookkeeping responsibilities. She actively supports our sales associates, collaborates with the production manager, and contributes to production tasks, showcasing her versatility and dedication to the success of our projects.

Stormy’s extensive experience in the roofing industry adds valuable insights to her role, ensuring that our office operations run seamlessly and efficiently.

Hallie Jones

Meet Hallie, our dedicated Administrative Executive who joined Mpact Roofing in May 2022, contributing to various facets of our business. With a multifaceted role, she is instrumental in ensuring the smooth flow of day-to-day operations and providing crucial support across different areas.

Hallie plays a vital role in the administrative realm by answering phones, scheduling initial inspections, and collaborating with insurance companies for supplements. Her engagement doesn’t stop there; she actively supports our sales associates and takes on a crucial role in production, aiding in tasks such as marketing, customer service, and providing essential support to the office manager.

Known for her commitment to excellence, Hallie ensures constant communication with customers throughout the job process, keeping them well-informed about the progress. Her versatility and proactive approach make her an indispensable part of our team, contributing to the overall success and efficiency of our operations.

Doug Bennefield

Meet Doug, our skilled roofing advisor and cherished friend of our family for 15 years. He brings years of roofing industry experience, offering expert guidance on materials, styles, and cost-effective solutions.

Known for his commitment to customer satisfaction, Doug excels in navigating customers through the roofing process. With cutting-edge drone expertise, he ensures accurate assessments and seamless project execution, making a significant impact as one of our top advisors since joining Mpact in July 2018.

Beyond advice, Doug is a proactive problem-solver, anticipating challenges and contributing to the success of our roofing projects. A driving force behind our roofing success, he ensures each project reflects our dedication to quality and attention to detail.

Kailee Pakenham

Meet Kailee, our accomplished administrative assistant who has been integral to our team since 2023. With a keen eye for detail and a knack for efficient organization, she plays a pivotal role in ensuring the smooth flow of our daily operations.

In her time with us, Kailee has mastered the art of handling administrative tasks and has become a reliable source of support for the entire team. Whether it’s coordinating schedules, managing documentation, or providing top-notch customer service, she consistently goes above and beyond expectations.

She is known for her excellent communication skills and the ability to maintain a positive and professional demeanor. Kailee continues to be an asset to our organization, contributing to our success and fostering a collaborative and efficient work environment.

Here's what our satisfied customers are saying...

At Mpact Roofing, we take pride in providing exceptional roofing services to our customers. We would be grateful if you could share your thoughts about our roofing company with others. Your feedback helps us improve and helps others make informed decisions. Please take a moment to leave a review of Mpact Roofing and let others know what you think.

Rae

6/01/2026

I had an excellent experience with this roofing company. They answered my call on Friday afternoon of Memorial Day weekend, which was impressive in itself since no one else that I called at that time even answered the phone. They quickly provided a reasonable and fair estimate, and they were able to schedule my roof repair for the following week.The representative who came to my home was both knowledgeable and personable. He took the time to explain the issue, answer my questions, and make sure I understood the repair process. He even used a drone to assess the overall condition of the roof. The work was completed professionally and to a very high standard.I am extremely satisfied with the service, communication, and quality of the repair. I would not hesitate to use this company again and would highly recommend them to anyone in need of roofing services.

Mpact Roofing (owner) - 2026-06-10

Thank you so much, Rae! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, even on a holiday weekend. We're glad our team could respond quickly, provide a fair estimate, and get your roof repaired promptly. We’re especially happy to hear you felt well-informed throughout the process — our goal is always to make sure every customer understands exactly what’s happening with their home.Thank you again for the kind words and for trusting Mpact Roofing with your repair. We’d be honored to help you again in the future!Best regards,The Mpact Roofing Team512-535-2053www.mpactroofing.com

Umair Hassan

5/21/2026

Had issues with my roof a while ago with shingles that blew off because of the high winds. They came and fixed it right for a very reasonable price. Highly recommend!

Mpact Roofing (owner) - 2026-06-10

Hi Umair, thank you kindly for taking the time to give us a 5 star review on the services we provided at Mpact Roofing. We appreciate the opportunity to service your roofing needs.

Mpact Roofing

Serving the Greater Austin, TX, area, Mpact Roofing specializes in residential and commercial roofing services. Financing available. Same-day or next-day quotes. 10-year craftsmanship warranties. Call us today.

Community Matters

mpact roofing

Meet Our Outstanding Team Members

Kevin Pakenham

Founder, Owner, and Roofing Advisor

Jennifer Pakenham

General Manager and Business Owner

Stormy Selvera

Office Manager/Bookkeeper

Hallie Jones

Administrative Executive

Doug Bennefield

Roofing Advisor

Kailee Pakenham

Here's what our satisfied customers are saying...

Mpact Roofing